Regulars

Regulars

The system has built-in support for regular customers.
Regulars can be used with tab accounts and are a means to provide customer loyalty:


See also:

Tab Accounts

Loyalty

Once added to the system, regulars may be retrieved:

Before taking the order:

• Select "Check" - "Regulars"

After an order has been started:

• Select the order name (default time-stamp or order number)
• Select "Rename" - "Regulars.."
  
  
• Search for the regular customer - may include a regular's details e.g. phone number.
  
  

When a regular is retrieved, the following information is displayed and replaces the order's name:

• Regulars Name
• Funds Balance
• Visit Count
• Cumulative totals.
  
  

"Fund Balance", "Cumulative Total" and "Visit Count are updated / incremented as the regular's order is cleared.
These values may also be edited in the "Admin" section.

Cached orders can be applied to regular customers simply by tapping on the order name then searching for the regular.

Regulars are added in the "Admin" section but can also be added on the fly.

Regular details captured include:

• Name
• Address
• Phone Number
• Other ID
• Email Address
  
  
• fast.cafe (order ahead)
  
  
• Credit Limit

Adding regulars through Admin:

To enable a regular customer from the Admin section, users must have "Full Admin" access.
Go to: "Settings" - "Admin" - "Regulars" - "Add" and complete the following:



Adding regulars on the fly.

• Click the "Orders" button
• Add the regular's details
• Click "Regulars.."
• Ok"

See Support for more information and set-up details.